Description
Sam Marlow
Nationality: English
Tel: 021 178 5287
Email: sam.marlow23@googlemail.com
Work Experience
Jun 2012 – Sept 2014 Tesco Supermarkets PLC – Customer Assistant & Team Leader
June 2015 – Oct 2016 The UK’s largest grocery and general merchandise retailer
· Responsibilities included serving customers, running the bakery, unloading deliveries, stock control and shelf replenishment.
· Led a team of 6-10 colleagues to ensure daily targets were always met.
· Aimed to exceed customer’s expectations by providing superior service.
· Responsible for monitoring stock levels to ensure availability while minimising wastage.
· Focused on ensuring standards remain high and continually look for ways to improve.
· Completed additional training as part of the future management scheme
Jan 2015 – May 2015 Sinton’s Banana Farm – Banana Farm Hand – Australia
· Duties included picking the fruit, driving tractors and other vehicles, paddock work such as planting and fertilising as well as cleaning and other general labouring.
· The work required high levels of physical fitness and the ability to work outside in hot and humid weather.
Apr 2010 – Sept 2010 Poundstretcher – Sales Assistant
A discount store with products ranging from food and drink to clothing
· Provided excellent customer service in a customer facing role.
· Was responsible for operating the tills, creating product displays, managing customer feedback and cashing up at the end of the day.
Sept 2008 – March 2010 Wings Youth Centre – Sports Coach
· Coached children and teenagers in a number of different sports including football, cricket and freerunning.
· Gave presentations to secondary school pupils about the various sports provided by the youth centre.
· Made phone calls enquiring into the availability of halls and premises.
Sept 2007 – Sept 2008 Atlantic Plumbing – Plumbing Assistant
· Assisted a fully qualified plumber in a variety of tasks and jobs – mostly domestic repairs and installations.
June 2007 – Sept 2007 South West Mountainboard Centre – Instructor and Labourer
· Helped teach beginners the fundamentals of the sport.
· Assisted in the building of ramps, rails and park apparatus.
Education
2010 – 2013 BA (Hons) Business Administration, University of Plymouth (1st Class)
Multi-discipline course providing a broad-based education in all the main business areas that has enabled me to develop:
· Excellent verbal and written communication skills
· A well-rounded understanding of all the main business areas including: Accounting and Finance, Business Law, Business Economics, Human Resource Management, Marketing and Operations Management.
· Areas of particular interest are Finance and Operations Management.
· Practical experience in a six-month consultancy role for an engineering company.
2003 – 2010 Bideford College
· A-levels: Business Studies (B), ICT (C), Photography (D), Maths (D).
· GCSEs: 2 A’s: Maths and P.E., 6 B’s and 3 C’s.
Hobbies and Interests
· I enjoy travelling, exploring new places and meeting new people. I’ve lived and worked in Australia for a year and have recently spent time in Thailand, Bali and Malaysia.
· I love adrenaline activities. I like to surf, mountainboard and skateboard, I’ve also done two bungy jumps and one sky dive.
· I have a strong interest in sports and keeping fit with my favourite sports including football, tennis and swimming.
· My other interests include scuba diving for which I recently completed a PADI Open Water Diver course, camping and playing guitar.
Referees
Professional:
Donna Millichope
Grocery Manager
Tesco Supermarkets PLC
Manteo Way, Bideford, Devon, EX39 4AJ, England
Telephone: +44 3450 269 622
Academic:
Charles Thornton
Lecturer in Service Operations Management
Plymouth University
School of Management (Plymouth Business School (Faculty), Plymouth, England
Telephone: +44 1752 585 695
E-mail: charlesthornton@plymouth.ac.uk