Description
Personal Profile
I have just completed studying Adventure Tourism Management at Queenstown Resort College. I have always had an interest in adventure tourism and enjoy working with people, due to this passion I have completed a wide range work experience in the industry. I have a particular passion for horse riding, quad biking and rafting.
I am always willing to try new things, I am a reliable, confident person and I am great at communicating with people. I am physically fit and enjoy working outdoors. I have studied digital technology at school and am competent with a variety of technology and computer programmes. During my experience working the tills at McDonalds I have gained valuable cash handling as well as communication and team work skills. During my final year at high school I was given the opportunity to teach a year-long class, developing strong time management, planning and leadership skills.
Employment Experience
March 2017 – July 2017 Land and Sea Bar and Eatery
Position: Staff
Skills Gained: Ability to work with management to get an end goal. Communication skills, excellent customer service
September 2016 – February 2017 Waipu Horse Adventures
Position: Guide/in charge of horse’s full time
Skills Gained: The ability to work Independently, communication skills, ability to work with all different kinds of people
Dec 2014 – Mar 2016 McDonalds Hornby
Position: Crew Member
Skills gained: Ability to communicate effectively with customers, ability to get along with each crew member, a work ethic and responsibility
April – Sept 2015 Adrenalin Forest
Position: Briefings, safety checks, on ground safety
Skills gained: Ability to communicate with customers and knowledge of what happens at adventure tourism businesses
Sep 2013 – Sep 2014 Babysitting
Position: Babysitter for 2 children ages 3 and 8
Skills gained: Patience, tolerance, communication, being a leader
2013 Local Paper Run
I have had the opportunity to gain work experience around New Zealand as part of a School Gateway programme. This included Adventure Hanmer -assistant on Quad Bike Tours; Thrillseekers – assistant on Jet Boat Tours; Bungy; Quad Bike Tours and paintball; Hanmer Springs Hot Pools – reception and assistant life guard; Clip ’n’ Climb Christchurch – crew member; Kowhai Gorge Horse Trekking; Dolphin Encounter and Whale Watch Kaikoura – on board assistant; Zorb Rotorua – reception and globe catcher/pusher; Hells Gate –spa staff; Kaitiaki rafting – assistant raft guide.
Through these work experience placements, I have gained valuable insights into the daily operations of a tourism business including the importance of great teamwork, customer experience and interpersonal communication skills.
Education
2016 – 2017 Diploma of Adventure Tourism Management
Queenstown Resort College
2015 NCEA Level Three – Mathematics Statistics, Tourism, Media, Physical Education
2009 – 2015 Ellesmere College
Accomplishments
Queenstown Ambassador 2016
NCEA Level Three
Pre-Hospital Emergency Care (PHEC)
Cultural colours certificate
NZ Full Driver’s Licence
Gold Service Award
Prefect – Drama Diploma in Adventure Tourism Management
Organiser – Stage Challenge 2015, Ellesmere College
Skills and Interests
· Strong interpersonal communication, Computer skills
· Six years’ equestrian experience
· Childcare experience
· Cash handling/EFTPOS machine
· Performing arts – singing, dancing, acting
· White water rafting
· Quad biking
· Horse riding